Privacy notice

We respect your privacy and keep request details focused on planning your experience.

What information we collect

When you submit a tour inquiry, you may share contact details (such as your name, email, and phone) and travel preferences (like your preferred date and group size). If you choose to include them, we may also receive additional notes related to accessibility or special considerations.

How we use your information

We use request information to review availability, coordinate next steps, and respond to your questions. If you opt in to email updates, we may send reminders related to your request and practical guidance.

Your choices

You can choose not to provide optional details, and you can update your email notification preferences by contacting support. We’ll only use your information as described in this notice.

Data handling in plain terms

PurposeRequest review & replies
Opt-inEmail updates
SecurityAccess limited internally
RetentionAs needed to support requests

Questions about privacy?

If you’d like clarification about how your information is handled, reach out through our support desk.

Contact support

This privacy notice is designed to be easy to read and focused on tour requests.